Refund Policy
REFUND POLICY – SHARON’S LAGUNA BEACH
Thank you for shopping at Sharon’s Laguna Beach. I truly appreciate your support and hope you’ll love your new pieces. However, I understand that sometimes things don’t work out as expected. This Refund Policy outlines the terms and conditions for returns, exchanges, and refunds. Please read this policy carefully before making a purchase.
APPLICABILITY OF THE RETURN POLICY
This return policy applies to all customers purchasing products from Sharon’s Laguna Beach.
Customers may return products within 30 days of receipt. Returns requested after this period may not be accepted.
To be eligible for a return:
Items must be unused
In original condition
In original packaging
Accompanied by proof of purchase
Items that are damaged, altered, or not in resellable condition may not be accepted.
RETURN PROCESS
To initiate a return (exchange or refund), please contact me at:
Please include:
Your order number
The reason for return
Photos or a video of the product
If your return is approved, I will provide you with return instructions and the return address.
Returns sent without prior approval will not be accepted.
RETURN SHIPPING
If the return is due to customer reasons (e.g., change of mind), return shipping costs are the responsibility of the customer.
If the item is defective, damaged, or incorrect, I will cover the return shipping costs.
I strongly recommend:
Using a tracked shipping method
Choosing a courier with insurance or compensation
⚠️ Without a valid tracking number, refunds or exchanges cannot be processed.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon arrival.
If your item is damaged or incorrect, please contact me within 24 hours of delivery with:
Clear photos or videos
A brief explanation
I will offer:
A replacement, or
A full refund
Product issues must be reported within 7 days of delivery. After this period, I may not be able to process a refund or replacement.
EXCHANGES
If you would like to exchange an item, please mention this in your return request.
Exchanges are subject to product availability.
ORDER CANCELLATIONS
Orders cannot be cancelled once they have been placed, as they are processed immediately.
If you have any concerns, please contact me at:
WRONG ITEM RECEIVED
If you received the wrong item, you may:
Keep the item and receive a partial refund, or
Request the correct item
Please contact me with your order details, and I will resolve the issue as quickly as possible.
REFUNDS
Once your return is received and inspected, I will notify you of the approval status.
If approved:
Refunds are issued to your original payment method
Processing time: 5–7 business days
Please note that your bank or credit card provider may take additional time to process the refund.
If more than 7 business days have passed after approval, please contact me at:
CONTACT
If you have any questions about this Refund Policy, please contact me:
📧 info@sharonslagunabeach.com
📍 Laguna Beach, California, USA